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Who we are

NRG Protects is committed to making home care less stressful.

Who we are
Who we are

Who we are

NRG Protects is committed to making home care less stressful.

You can count on us for simple, affordable coverage and responsive service when you need it.

We’re passionate about helping you protect the equipment, appliances and devices your family relies on every day. Like our Fortune 500 parent company, NRG Energy, Inc., we’re always looking for innovative ways to make life easier. 

Our promise

Our customers are the center of everything we do: from home care tips, to a simple repair experience, to easy online account management, we’re in this together.


Providing cost-effective plans to give you the coverage you want without paying for protection you don’t need


Offering proactive solutions to the stress and expense of household breakdowns

Giving great customer service online 24/7 or by phone

Educating our customers with information to make home maintenance easier

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Standing behind our coverage, with a 97.2% claim approval rate*


Delivering a convenient service process through a nationwide network of technicians

Empowering our customers

We believe in giving our customers the tools to make the choices that will work best for them. With educational resources, à la carte plans, and simple, robust coverage, we’re focused on taking the worry out of home repairs so you can concentrate on the things that really matter.

*Based on claims filed and served in 2022. Each claim will be independently evaluated on its own merits. Your experience may vary.