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Why do I need a surge  protection plan?

Power surge damage is unpredictable, but you can be prepared.

Most major appliances and consumer electronics are plugged into electrical outlets 24 hours a day. Even our most-used mobile devices usually stay plugged in for hours at a time, often overnight. And any time an appliance or device is connected to your home electrical system, it may be vulnerable to power surge damage.

Massive power surges can happen in a flash, such as when lightning strikes or an electrical transformer has a serious malfunction. Smaller power surges may occur several times a day when major appliances like refrigerators or air conditioners cycle on and off, sending ripples of surge voltage through the circuitry of your home. Both types of surges can shorten the lifespan of appliances and electronics, or even disable them outright.

Using surge protectors can absorb some of this damage, but they don’t last forever and aren’t always fail-safe, especially against large power surges. The risk of power surge damage is ever-present, but our Surge Plan can ease the stress of paying for it.

Where surge protectors fail, protection plans prevail

While surge protectors help absorb electrical damage to your devices, a power surge protection plan absorbs damage to your wallet. If a covered home appliance, electronic device or mobile device is damaged by an electrical surge, our plans will cover repairs or replacement up to $2,000 annually.

Filing a claim with our power surge protection plan is simple. If you have a covered device or appliance that you suspect to be damaged by a power surge, call us to request a claim form. We’ll give you instructions on how you can arrange for a qualified repair technician to assess the damage and provide a written repair invoice, which you can then submit to us for reimbursement of up to $2,000.

If you want coverage against the expensive damage that power surges can do, a surge protector might not be enough. Add a layer of protection with our affordable power surge protection plan to make sure a sudden surge doesn’t leave you with a major expense.

Get protection for power surges

We can help shield your wallet from expensive damage caused by power surges.

Terms and conditions contained in the protection plans may limit our contract obligations due to coverage caps, coverage exclusions, and our cash back offer. View plan details for more information.

The Surge Protection Plan ("Plan") is provided by NRG Protects Inc., and is not available in all states. The customer will be responsible for finding a qualified service provider for claims under this plan. Further, the customer will be required to pay the diagnostic fee charged by the qualified service provider, for which the customer will be reimbursed up to $100 for covered claims upon receipt of a claim form. The surge claim reimbursement for replacement is limited to the replacement value up to $2,000 per plan in the aggregate per plan term and includes the diagnostic reimbursement.

Once the plan commences, there is a 30-day waiting period before you may request repair services for a claim. 

Unless the plan provider elects not to renew the plan, upon expiration of the first year, the plan will automatically renew at the standard rate and terms unless you opt out of the auto-renewal option in writing by mail at P.O. Box 2309, Houston, TX 77252- 2309, by email at or by calling us at 1.855.241.9094. Sales tax will be added in select states.

This is a summary of what the provider will and will not cover under the plan, and is subject to the Terms and Conditions of the plan. The Terms and Conditions may limit the provider's contractual obligations due to coverage caps, coverage exclusions and any cash-back option available under the plan. Please refer to the Sample Terms & Conditions for details.