The Surge Protection Plan ("Plan") is provided by NRG Protects Inc., and is not available in all states. The customer will be responsible for finding a qualified service provider for claims under this plan. Further, the customer will be required to pay the diagnostic fee charged by the qualified service provider, for which the customer will be reimbursed up to $100 for covered claims upon receipt of a claim form. The surge claim reimbursement for replacement is limited to the replacement value up to $2,000 per plan in the aggregate per plan term and includes the diagnostic reimbursement.
Once the plan commences, there is a 30-day waiting period before you may request repair services for a claim.
Unless the plan provider elects not to renew the plan, upon expiration of the first year, the plan will automatically renew at the standard rate and terms unless you opt out of the auto-renewal option in writing by mail at P.O. Box 2309, Houston, TX 77252- 2309, by email at email@example.com or by calling us at 1.855.241.9094. Sales tax will be added in select states.
This is a summary of what the provider will and will not cover under the plan, and is subject to the Terms and Conditions of the plan. The Terms and Conditions may limit the provider's contractual obligations due to coverage caps, coverage exclusions and any cash-back option available under the plan. Please refer to the Sample Terms & Conditions for details.