Close icon

Why do I need to protect my water and sewer lines?

A broken water line can break the bank; a protection plan can save the day

As tap water flows into your household plumbing and waste water flows out, it passes through pipes that are buried underground. The sections of these lines that are buried under the street are the responsibility of the water utility, but the sections that are buried on private property are usually the responsibility of the property owner. And when these lines clog – or worse, break – they can create a big mess and an even bigger expense.

Water, sewer, and septic line breaks are more common than you may think. That’s because tree root systems are always expanding, and when they get in the path of buried pipes, they can cause massive damage that no one can see until it’s too late. Repairing these line breaks is difficult enough, but simply accessing the lines is often a job in itself, typically involving digging up the lawn or even the sidewalk.

Be prepared with protection

Our External Water Line and Sewer & Septic Line Repair plans are designed to ease the stress and financial burden. You will get substantial coverage for one low, monthly rate. Most homeowners never see water or sewer line breaks coming, which makes the high cost of repairs even more devastating. Invest in your own peace of mind with our External Sewer and Septic & External Water Line Repair plans, and you can rest easy knowing that unforeseen problems with your buried pipes have a ready-made solution. 

Do you need a BASIC or DELUXE plan?

We have two types of coverage. Both offer substantial protection, but our DELUXE plan gives you a bit extra.

  •  Up to $5,000 in coverage for water line repairs*
  •  Up to $5,000 in coverage for sewer or septic line repairs*
  •  Up to $500 in coverage for the repair of landscaping**
  •  DELUXE: Up to $5,000 in coverage for repairs of sidewalk and street excavations***

You don't have to face water and sewer line problems alone. We can't stop them from happening, but we can make them less stressful, and much less expensive!

Browse external water and sewer plans

See all the details on our plans and coverage so you can select the one that's right for your home.

Terms and conditions contained in the protection plans may limit our contract obligations due to coverage caps, coverage exclusions, and our cash back offer. View plan details for more information.

*Coverage is provided up to a maximum aggregate limit of $5,000 each Term for each covered line (water or septic/sewer).

**The maximum of $500 each term to fix landscape damaged by the repairs is inluded in the aggregate limit of $5,000. Customer must provide documentation of any landscape repairs.

***Coverage is provided up to a maximum aggregate limit of $5,000 each term for the repair of a section of public sidewalk or street that was required to be cut or excavated to conduct the repairs to each covered line (water or sewer/septic line).

Plans are provided by NRG Protects Inc. Independent contractors will be performing various services under the plans. In some instances we may make a cash payment in lieu of repairs or replacement in the amount of actual cost, which may be less than retail, to repair or replace any covered system, component, or appliance.

Once the plan commences, there is a 30-day waiting period before you may request services for a claim. Unless the plan provider elects not to renew the plan, upon expiration of the first year, the plan will automatically renew at the standard rate and terms unless you opt out of the auto-renewal option in writing by mail at P.O. Box 2309, Houston, TX 77252- 2309, by email at or by calling us at 1.855.241.9094. Sales tax will be added in select states.

This is a summary of what the provider will and will not cover under the plan, and is subject to the Terms and Conditions of the plan. The Terms and Conditions may limit the provider's contractual obligations due to coverage caps, coverage exclusions and any cash-back option available under the Plan. Please refer to the Sample Terms & Conditions for details.